About Our Services

If you need support in moving from poor to outstanding, require an external and independent Safeguarding Lead, need assistance with mock CQC audits, or help with your Annual Self-Assessment, we’re here to guide you.


Management of Challenging and Hazardous Behaviour Support

Supporting You with Compassion and Care


Supporting Challenging and Hazardous Behaviour

Proudly Registered with SecuriCare

We are registered with SecuriCare and have a

team of experts covering all areas of health and social care, nursing, and mental health services

With our in-depth over 30 years expertise, we create effective, safe, and well-led care plans that align with:

✅CQC & Local Authority Compliance

✅Restraint Reduction Network (RRN) Standards

✅Best Practices in Health & Social Care

Our approach ensures that your organisation is

caring, responsive, and fully compliant, meeting the highest industry standards. Let us support you in developing robust, person-centred care solutions that enhance service quality and safety.

Safeguarding

We provide comprehensive safeguarding support, from reviewing your policies and procedures to delivering Designated Safeguarding Officer (DSO) training. Our team can also act as your independent safeguarding expert, offering guidance, oversight, and support to ensure your service meets best practice and compliance standards.

Alzheimer's and

Dementia Care


We provide specialist training and support to help caregivers deliver safe, compassionate, and effective dementia care. Our team can review your care practices and develop personalised care plans to support individuals with complex needs, ensuring that even the most challenging situations are managed with understanding and dignity. Let us help you create a nurturing and supportive environment for both service users and care staff.

End-of-Life Pathway Support

We offer expert guidance and compassionate support for end-of-life care, led by an experienced RMN with extensive background in care and GP settings. Our team can help you develop and implement an effective end-of-life pathway, ensuring individuals receive dignified, person-centred care while providing support and training for your staff to navigate this sensitive stage with confidence and compassion.

Be the First to Review Us! - Testimonials

John doe


We are excited to introduce this new service, and we’d love to hear your feedback! Why not be the first to review us and share your experience? Your insights will help us continue to improve and provide the best possible support to those who need it.

John doe


We are excited to introduce this new service, and we’d love to hear your feedback! Why not be the first to review us and share your experience? Your insights will help us continue to improve and provide the best possible support to those who need it..

John doe


We are excited to introduce this new service, and we’d love to hear your feedback! Why not be the first to review us and share your experience? Your insights will help us continue to improve and provide the best possible support to those who need it.

Frequently Asked Questions

Answers To Commonly Questions

About our service:

We are a membership-based service dedicated to providing support, advice, and guidance on running your care service effectively and compliantly. Whether you need help with policies and procedures, compliance, staff training, safeguarding, or quality assurance, our expert team is here to assist you every step of the way..

🎓 Fully Funded iCQ Certification Training Now Available at BrightPath Academy

BrightPath Academy – Now a Quality Assured Care Learning Centre We are proud to announce that BrightPath Academy is now officially recognised as a Quality Assured Care Learning Centre, working in partnership with Skills for Care. As part of this status, we are now offering a range of fully funded training courses designed to support the adult social care workforce with high-quality, relevant, and accredited learning.

🎓What This Means for You

✅ Access to Skills for Care endorsed training

✅ Fully funded places for eligible learners

✅ Courses aligned to care sector standards and frameworks

✅ Delivered by experienced, sector-qualified tutors ✅ Backed by our ISO-aligned quality framework

✅ Designed to support career progression, compliance, and better outcomes for people who receive care

📚 Courses Include:

Care Certificate Support and Refreshers Mental Health and Dementia Awareness Adult Safeguarding Communication and Person-Centred Care Nutrition, Hydration, and Falls Prevention Leadership and Management in Care (and more…)

🟣 Join a Growing Community of Skilled, Confident Care Professionals With BrightPath Academy, you don’t just complete a course—you build a career in care with confidence, support, and national recognition.

Click here to Find out more about this fantast offer

FAQ image

ISO Quality Assurance Framework's

🌍 What Are ISO Frameworks? ISO (International Organization for Standardisation) frameworks are globally recognised standards that help organisations ensure quality, safety, efficiency, and sustainability. At BrightPath,

we focus on three key ISO frameworks:

ISO 9001:2015 – Quality Management Systems

ISO 14001:2015 – Environmental Management Systems ISO 45001:2018 – Occupational Health and Safety

Management Systems These frameworks provide structured, best-practice models to help organisations deliver excellence while meeting legal, ethical, and operational responsibilities.

✅ What Is Self-Certification? Self-certification means your organisation reviews and aligns its own systems, policies, and procedures to meet the requirements of a recognised ISO standard without needing third-party accreditation. It involves: Completing structured training Filling in a standardised manual or framework Submitting documentation for internal or peer review Addressing any non-conformances or missing evidence Signing an agreement to confirm ongoing commitment Once approved, your business receives a certificate confirming that it meets the relevant standard.

💡 Why Choose Self-Certification?

While third-party certification has value, self-certification offers a flexible, cost-effective, and internally driven approach to quality and compliance.

🔹 Key Benefits:

✅ Demonstrates commitment to internationally recognised standards

✅ Builds internal understanding and accountability ✅ Encourages continuous improvement and reflective practice

✅ Saves time and cost compared to formal audits

✅ Supports bids, contracts, and stakeholder confidence

✅ Valid for 3 years with ongoing monitoring and review

📈 What It Says About Your Business Self-certifying to ISO frameworks shows that your organisation is: Proactive, responsible, and standards-driven Capable of identifying and managing risks Committed to quality, sustainability, and staff safety Equipped with clear processes, documentation, and leadership oversight It tells partners, commissioners, and clients that you don’t just “say” you deliver quality—you’ve got the systems in place to prove it. Click here to find out more

FAQ image

Quality Improvement Support for Poor CQC, Local Authority, or NHS Audits

If your service has received a poor rating or negative audit outcome from CQC, Local Authority, or NHS inspections, we provide expert quality improvement support to help you address concerns, implement improvements, and regain compliance.

How We Can Help:

✅ Audit Review & Action Planning – We analyse your CQC, Local Authority, or NHS audit findings, identifying key areas for improvement and compliance.

✅ Mock Inspections & Gap Analysis – Conducting internal audits to ensure your service meets regulatory standards.

✅ Staff Training & Development – Providing targeted training to address compliance gaps and improve care delivery.

✅ Policy & Procedure Strengthening – Reviewing and updating policies, procedures, and governance frameworks to align with best practices.

✅ Ongoing Compliance Monitoring – Supporting continuous quality improvement to help you maintain high standards and avoid future enforcement actions.

✅ Emergency Support for Enforcement Action – Assisting with responses to warning notices, improvement plans, and urgent compliance requirements.

With our extensive experience in regulatory compliance and quality assurance, we ensure your service is well-prepared, fully compliant, and on the path to achieving a 'Good' or 'Outstanding' rating.

FAQ image

How Can We Help with Safeguarding?

With our first-hand experience as CQC managers and Advanced Nurses, we bring expert knowledge in safeguarding compliance, risk management, and regulatory requirements. Our team has supported hundreds of care managers throughout our careers as Assessors and IQAs, delivering the Level 5 Leadership and Management in Care qualification. We have extensive experience working with local authorities on safeguarding cases, supporting care services in preparing for Coroner’s Court proceedings, and ensuring compliance when CQC requests evidence.

We can help with:

✅ Policy & Procedure Reviews – Ensuring your safeguarding policies are up-to-date and CQC-compliant.

✅ DSO Training & Support – Providing Designated Safeguarding Officer training and guidance.

✅ Incident Management – Assisting with serious safeguarding cases and supporting services in responding to concerns.

✅ Preparing for Investigations – Helping care services compile the necessary evidence for local authority reviews, CQC inspections, and Coroner’s Court cases.

✅ Compliance & Best Practice Guidance – Ensuring your service follows safeguarding legislation and promotes a culture of safety.

With our real-world experience and hands-on approach, we provide practical, expert-led safeguarding support tailored to your organisation’s needs.

How Can We Help You Get Ready for CQC?

We provide comprehensive support to help your organisation prepare for CQC inspections with confidence. Our team conducts mock desktop inspections, gathering key data from your organisation, staff, and stakeholders, ensuring you are fully prepared for regulatory scrutiny.

Our CQC Readiness Support Includes:

✅ Mock Desktop Inspections – We review your policies, procedures, audits, compliance records, and key evidence to assess your service against CQC standards.

✅ Staff & Stakeholder Feedback Analysis – Gathering insights from your staff, service users, and stakeholders to highlight strengths and areas for improvement.

✅ Detailed Compliance Report – You will receive a comprehensive report with clear action points to help you meet and exceed CQC requirements.

✅ Guidance on Evidence Submission – Ensuring you have the right documentation and data readily available when CQC requests evidence.

✅ Support with Quality Improvement – Providing practical solutions and strategies to move your service from Requires Improvement to Good or Outstanding.With our first-hand experience as CQC managers and assessors, we know what inspectors look for and can help you proactively address gaps, enhance compliance, and showcase best practices before your inspection.

Policies & Procedures Review

We offer a comprehensive review of your staff inductions, handbooks, policies, and procedures, ensuring they are robust, compliant, and fit for purpose.

How We Can Help:

✅ Full Review & Gap Analysis – Identifying areas where your policies and procedures need strengthening or updating.

✅ Compliance Check – Ensuring alignment with CQC standards, safeguarding regulations, and industry best practices.

✅ Staff Inductions & Handbooks – Reviewing content to ensure clarity, relevance, and consistency for new and existing employees.

✅ Actionable Feedback – Providing practical recommendations to enhance policies, improve compliance, and promote a strong organisational framework. With our expertise in regulatory compliance and service management, we can help you create clear, effective, and legally sound policies that support best practice and operational excellence.

Free Care Champion Framework – Upskill Your Staff

We provide a Free Care Champion Framework designed to empower and upskill your staff, enhancing their knowledge, confidence, and leadership in delivering high-quality care.

What the Care Champion Framework Offers:

✅ Structured Development – Helps staff gain specialist skills in key areas of care.

✅ Enhanced Leadership & Accountability – Identifies staff champions to promote best practices in your organisation.

✅ Improved Care Quality – Encourages continuous learning and professional growth, leading to better outcomes for service users.

✅ Free Access – No cost to your organisation—simply integrate the framework into your existing training and development plans.

By implementing our Care Champion Framework, you can nurture a skilled, motivated workforce that drives excellence in care delivery.

Bid Writing & Contract Management Support

We offer expert bid writing and contract management support to help your organisation secure funding, win contracts, and maintain compliance with service agreements.

How We Can Help:

✅ Bid Writing & Tender Support – Crafting compelling, high-quality bids that align with funding and commissioning requirements.

✅ Contract Management Assistance – Helping you review, negotiate, and manage contracts to ensure compliance and efficiency.

✅ Policy & Documentation Review – Ensuring your procedures, governance, and quality assurance processes meet contractual obligations.

✅ Stakeholder Engagement – Supporting communication and relationship management with commissioners and funders.

✅ Ongoing Guidance & Compliance Monitoring – Helping your organisation stay audit-ready and aligned with contract expectations.

With our expertise in bid writing, procurement, and contract compliance, we ensure your organisation is well-prepared, competitive, and positioned for success..

Online Audit Tools & 100% Paper-Free CRM Solutions

Streamline Your Care or Training Business – All in One Place At BrightPath, we’ve gone fully digital with a 100% paper-free office, powered by Genie AI – and now you can too. We offer a powerful, flexible system designed for care providers, training centres, and small businesses that want to simplify operations, stay compliant, and improve team collaboration.

✅ Everything You Need – All in One Place With our custom-built platform, you can:

📊 Conduct online audits and self-assessments

🧾 Clone our digital forms directly into your CRM

📅 Schedule and record staff meetings

📥 Manage leads, contacts, and referrals

📱 Use the app on any device

💬 Track social media messages and enquiries

🔐 Store documents securely – GDPR compliant

💻 Hosted by Genie AI – Built for Simplicity and Scale Fully cloud-based – no software to install Custom CRM setup tailored to your business Add your logo, branding, and workflow Live dashboards and real-time reporting Support available during setup and beyond

💷 From Just £199/Month Get your own fully branded CRM Includes cloned audit tools, digital forms, templates, and document centre Optional staff app and integrations available Cancel anytime – no long-term contracts

📲 Ready to Go Digital? Contact us to book a demo or discuss how we can clone and customise your full system in just a few days.

FAQ image

What You Get with Our Membership

For just £999 per year (first-year rate), you receive comprehensive support and expert guidance to help you run your care service effectively.

Our package includes:

✅ 10 Expert Consultations – Ask our Leadership and Nursing Experts up to 10 key questions throughout the year.

✅ 1 Remote CQC Audit – A full desktop audit to assess compliance and prepare for inspections.

✅ Unlimited Access to Our YouTube Channel – Training and educational content for your staff.

✅ Free CPD Portal Access – Staff can access Level 2, 3, 4, and 5 CPD-certified training at no extra cost.

✅ Your Own Private Staff Network – We set up a dedicated group for your staff to collaborate and share best practices.

✅ Training Coordination – Easily book and manage all your in-house and external training through our system.

✅ Monthly Webinars for Staff – Exclusive live training and Q&A sessions to keep your team updated.

✅ 75% Discount on Bid Writing – One bid per year at a heavily discounted rate.

✅ Unlimited Safeguarding Support – We act as your external safeguarding team, offering guidance when needed.

✅ Recruitment & Retention Support – Strategies to help attract, retain, and develop your workforce.

✅ Certificate of Membership – Proof that your organisation is supported by independent industry experts.

✅ Free support to gain ISO Self Certification and Framework saving By choosing BrightPath’s self-certification: You save between £3,000–£20,000

This all-in-one support package ensures your service remains compliant, well-managed, and continuously improving, giving you the expertise you need at a fraction of the cost of external consultancy.

FAQ image
Contact Us

020 3856 8602